Revocation Policy

No Right of Withdrawal for Custom-Made Products

According to § 312g Abs. 2 Nr. 1 BGB (German Civil Code), there is no right of withdrawal , as the products offered by Nani 3D GmbH are individually manufactured goods according to customer specifications, which are clearly tailored to personal needs.

A withdrawal from the contract is therefore excluded. However, the customer's statutory warranty rights remain unaffected.

Transport Damages

If the goods have been demonstrably damaged during transport, the customer has the right to a free replacement delivery or – at the customer's choice – a refund of the purchase price.

Transport damages must be reported to Nani 3D GmbH within 7 days of delivery, submitting appropriate evidence (e.g., photos of the damaged goods and packaging).